Effective Date: September 30, 2026

From Head to Toe Academy respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store and share information when you use the From Head to Toe Academy website, create an account, purchase a membership or program, contact us, subscribe to emails, participate in our services or otherwise interact with the Academy.

1. Information We May Collect

Depending on how you interact with the Academy, we may collect information including:

• name
• email address
• telephone number
• billing information
• account or login information
• dancer name and age
• parent or guardian information
• dance school or organization
• program or membership information
• information submitted through contact or registration forms
• information you provide when communicating with us
• purchase and transaction information
• information relating to workshops, coaching or Academy programs
• technical information such as IP address, browser type, device information and website usage data

We only aim to collect information that is reasonably necessary to operate the Academy and provide our services.

2. How We Collect Information

We may collect information when you:

• create an Academy account
• purchase or renew a membership
• register for a program, workshop or event
• submit a contact or enquiry form
• subscribe to our mailing list
• communicate with us by email
• participate in an Academy service
• use or browse our website

Certain information may also be collected automatically through website technologies such as cookies, analytics tools and similar technologies.

3. How We Use Personal Information

We may use personal information to:

• create and manage Academy accounts
• provide membership access
• process purchases and recurring payments
• register participants for programs and workshops
• communicate about purchases, memberships, classes or services
• respond to questions and enquiries
• provide customer support
• send important service-related communications
• deliver educational content and resources
• administer coaching, programs and events
• send marketing emails where permitted
• improve our website, services and member experience
• maintain records
• prevent fraud, misuse or unauthorized account access
• comply with legal or regulatory requirements

4. Payments

From Head to Toe Academy does not generally store full payment card information directly.

Payments may be processed through third-party payment providers.

The Academy currently uses providers including:

• Stripe for certain Academy payments
• MINDBODY for certain Elevate program payments

When you make a payment, your payment information may be collected and processed directly by the relevant payment provider in accordance with that provider’s own privacy policy and security practices.

We may receive limited transaction information such as:

• your name
• payment status
• transaction amount
• transaction date
• subscription or membership status

5. Email Communications and Mailchimp

We may use Mailchimp to manage email communications, mailing lists and marketing messages.

If you subscribe to our mailing list or otherwise agree to receive marketing communications, information such as your name, email address and engagement with our emails may be processed through Mailchimp.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

You may still receive essential service-related messages relating to an active membership, purchase, program or account.

6. Website Platform

The From Head to Toe Academy website is operated using WordPress.

WordPress and website plugins or hosting services may process certain technical information necessary to operate, secure and maintain the website.

This may include information such as:

• IP address
• browser and device information
• login information
• website activity
• security information

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• allow the website to function correctly
• maintain login sessions
• remember preferences
• understand how visitors use the website
• improve website performance and functionality
• support analytics or other website services

Some cookies may be placed by third-party services used on the website.

Where required, users may be provided with options to manage non-essential cookies.

Browser settings may also allow you to block or delete cookies, although doing so may affect certain website features.

8. Third-Party Services

We use third-party providers to help operate the Academy.

These may include services for:

• website hosting and management
• payments
• email marketing
• membership administration
• video hosting
• scheduling
• forms
• analytics
• communications
• program management

These providers may process personal information only as necessary to provide their services or as otherwise permitted by law.

Our third-party providers may include:

• WordPress
• Stripe
• MINDBODY
• Mailchimp

Other providers may be used from time to time as the Academy’s technology and services develop.

Each third party is responsible for its own privacy and security practices.

9. Children and Young Dancers

 

Many From Head to Toe Academy services are designed for children and young dancers.

Registrations, purchases and account creation for children should be completed by a parent or legal guardian.

Where we collect information relating to a child, such as their name, age, dance school or program information, that information should be provided or authorized by the child’s parent or legal guardian.

Parents or legal guardians may contact us to ask what personal information we hold relating to their child, request corrections, or request deletion where applicable.

Requests can be sent to:

info@fromheadtotoeacademy.com

 

10. Photographs, Videos and Recordings

From Head to Toe Academy may use photographs, videos or recordings in connection with workshops, programs, educational materials, website content or promotional materials.

Where consent is required, particularly where children are identifiable, appropriate permission will be obtained from the participant or their parent or legal guardian.

Participation in a paid Academy service does not automatically grant the Academy permission to use a participant’s image for promotional purposes unless appropriate consent has been obtained.

Live online workshops or classes may sometimes be recorded for educational or member-access purposes.

Where participants may appear or be heard in a recording, we will take reasonable steps to provide appropriate notice.

11. Marketing

We may send marketing communications where you have subscribed, requested information or where otherwise permitted by law.

Marketing may include information about:

• Academy memberships
• workshops
• Elevate programs
• new resources
• events
• coaching opportunities
• other From Head to Toe Academy services

You can unsubscribe from marketing communications at any time.

12. When We May Share Information

We do not sell personal information to advertisers.

We may share personal information where reasonably necessary with:

• payment processors
• website and hosting providers
• email providers
• membership or program platforms
• contractors or service providers working on behalf of the Academy
• professional advisers where necessary
• legal or regulatory authorities where required by law

We may also share information where necessary to protect the rights, safety or security of From Head to Toe Academy, our users or others.

13. Coaches and Contractors

From Head to Toe Academy works with coaches, professionals and independent contractors who may need access to limited participant information in order to deliver a particular service.

They should only receive information reasonably necessary for their role.

For example, a coach providing an individual session may need access to a participant’s name, contact details, scheduling information or information relevant to the service being provided.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• maintaining active accounts
• providing purchased services
• maintaining financial and business records
• responding to enquiries
• meeting legal, tax or accounting obligations
• resolving disputes
• protecting the Academy’s legal rights

Retention periods may differ depending on the type of information.

Information that is no longer reasonably required may be deleted, anonymized or securely disposed of.

15. Data Security

We take reasonable steps to protect personal information from:

• unauthorized access
• loss
• misuse
• disclosure
• alteration
• destruction

However, no website, online platform or electronic storage system can guarantee absolute security.

Users are responsible for keeping their own account passwords and login details secure.

16. Your Privacy Choices and Rights

Depending on where you live, you may have rights relating to your personal information.

These may include the right to:

• request access to personal information we hold about you
• ask us to correct inaccurate information
• request deletion of certain information
• object to or restrict certain uses of information
• withdraw consent where processing is based on consent
• unsubscribe from marketing communications

Not every right applies in every situation or jurisdiction.

To make a privacy request, please contact:

info@fromheadtotoeacademy.com

We may need to verify your identity before completing certain requests.

17. International Users

From Head to Toe Academy is based in the United States and serves dancers and families in multiple locations.

If you access our Services from outside the United States, your information may be transferred to, stored in or processed in the United States or other countries where our service providers operate.

Privacy and data protection laws may differ between countries.

Where required, we will take reasonable steps to handle personal information in accordance with applicable law.

18. External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of websites operated by third parties.

We encourage users to review the privacy policies of external websites they visit.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• changes to our services
• changes to our technology
• changes to our business practices
• changes in legal or regulatory requirements

The updated version will be posted on the website with a revised effective date.

20. Contact Us

For questions about this Privacy Policy or how personal information is handled, please contact:

From Head to Toe Academy
Email: info@fromheadtotoeacademy.com